CUSTOMER COMPLAINT REPORT
“To reply within 24hours for any claim & request and find the best solution to make client’s satisfaction”
Our complaints handling procedure aims to make sure that we handle all complaints fairly and efficiently. We follow a series of steps to enable us to handle client’s complain and put things right as quickly as we can. We will give the client an explanation and an apology for any problems we have caused, and take action to put things right.